ACCESS FOR PEOPLE WITH MOBILITY RESTRICTIONS
DROPPING OFF AND PARKING
There is a dropping-off point right outside the main entrance of the theatre and free parking. There are 8 bookable bays close to the main entrance (please call to reserve a space), and also 2 non-reservable blue badge holder spaces on the first bay of the car park.
ENTERING THE THEATRE
The box office, picnic tables, Carmen Room restaurant and bar, accessible toilets and cloakroom are all on the ground floor. Please call the box office to reserve a table with easy access to all facilities if you wish to dine downstairs.
The theatre has 2 accessible toilets. These are located in the foyer and Carmen Room restaurant.
ACCESSIBLE CATERING FACILITIES
There are ramps to all areas on the ground floor. Tables with easy access to the main foyer and auditorium can be booked through the box office.
ACCESS TO OUR AUDITORIUM
The theatre has 7 wheelchair spaces. It is possible for companions to sit near to wheelchair users in the auditorium. Please book any wheelchair spaces through the box office in advance when you book your tickets so that we can reserve them and the adjoining seats for anyone else in your party.
Please note, the theatre has a raked auditorium with seats over 4 levels – ground level row D, rows A-B below stage level, rows E-K and rows L-T are raked. Wheelchair access is available on ground level seats in the side aisles and row D.
Please note, our balcony seating is accessible by stairs only. Balcony seating is approximately 30 ft above the main stage and is not recommended for very young children and those with mobility restrictions.
ASSISTANCE DOGS (GUIDE DOGS & HEARING DOGS)
Assistance dogs can be taken into the auditorium, but please tell the box office when booking your seat that you are bringing your dog. Please mention this when booking and we can allocate suitable seats. Alternatively, you can leave your dog with a member of staff in the foyer and we can arrange for a bowl of water for them. Again, please call the box office in advance if you wish us to provide this service on 01260 224 514.